Afiniti and LivePerson Integrate AI Technologies to Help Brands Improve Customer Engagement

Afiniti, the world’s leading provider of AI that pairs customers with contact center agents, and LivePerson (Nasdaq: LPSN), a global leader in customer engagement solutions, today announced the native integration of Afiniti’s AI pairing technology with LivePerson’s Conversational Cloud®. This strategic partnership will help customers have better conversations with brands on their preferred digital channels by connecting them to contact center agents on the basis of best fit.

LivePerson p…


– 출처 : https://www.newswire.co.kr/newsRead.php?no=951251&sourceType=rss

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